Q & A Table of Contents
I've Got What It Takes, I Want The Promotion
From: Mary, Towson, MD
Question: I work for a large retail discount chain. I've been there 2 years, 8 months. I've been at the same level, Dept. supervisor, an entry level position, for 2 years 2 months. I want to move up to the next level, Assistant Area Supervisor. A position could become available in April 2002. I have the experience and seniority. Please help me with advice when approaching my store manager asking for this position.
Response: What you need to do is find out as much as you can about how the manager will be deciding who should fill the Assistant Area Supervisor job when it opens up.
- Is the manager the sole decision-maker or will s/he rely on the advice of other people who have jobs above a certain level?
- What can you find out about in-store politics?
- Are there people who are particularly close with the manager who have influence on his/her decision?
- Are there formal criteria for the job: years of experience, education level, familiarity with a broad range of departments?
- Is the manager under any obligation or pressure to promote from within or can the search go outside the existing staff?
- Are there informal human resources guidelines that favor promoting a male rather than a female, someone from a minority group, a person over -- or under -- a particular age?
What you need to find out is what the manager is looking for so that you can package yourself as someone who really fills the bill for the job. It is extremely important not to approach your conversation(s) with the manager with a defensive or offensive attitude. If you feel you are likely to be a victim, you will certainly end up as one. If you come in with a chip on your shoulder, "You owe me this job," that is not likely to help your chances.
Ultimately, once you learn what you can about the decision-making process you will develop more confidence in your ability to answer relevant questions and in your capacity to present yourself as having the best qualities. Prepare -- and you will be ready.
Good luck,
Steve
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