Negotiation Skills Company, Inc.
 
Negotiation Skills Company, Inc.

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She’s Softening Her Water And Killing My Plants

From: John, Dixon, California

Question: Our neighbor added on to her house, and moved her water softener from approx 20 feet away, to 6 feet from our fence. About a year ago, I looked out and noticed 3 of my plants along that fence were dead or dying. After a few weeks, all the plants for about 40 feet down the fence were dead or turning brown. I looked for an answer, and peeked over the fence - her water softener drain hose was lying on the cement by our fence, draining off the edge.

She bought & replaced 3 of the plants, but didn't do anything to the soil, and now of course - they're dying too. She says it's because of over watering, but I took soil samples into a lab for analysis (I've informed her of this last week; otherwise, I don't think she would've said anything), and while it's possible she's right, the last time we tested the soil, it was at 9,000 PPM. I doubt it has changed much since that time.

I'd like her to contact her home owner's insurance with the matter, but she refuses. I don't want to sue, I don't want any money, period - I just want my plants back, and - if they can't grow in the now-contaminated soil... I'd like to hire a landscape architect to fashion a suitable replacement. She's outraged I would consider this. Am I being unreasonable? I put my backyard in once - I don't want to keep doing it over & over.

Response: Before initiating further discussions with your neighbor you should do some research about the legal issues involved. Many communities have what are called setback requirements — where if someone wants to undertake any construction within a certain distance from their property line, they have to get permission from abutting neighbors. Unless you gave permission for your neighbor’s addition to her house — and the installation of the water softener — she may have contravened local regulations.

Similarly, if it can be demonstrated that effluent from her water softener has been invading your property, that might be treated legally as a form of trespass.

If you have a legal basis for challenging her actions, both prior and continuing, that has a significant impact on your BATNA (Best Alternative To a Negotiated Agreement). If the law is on her side, or if you give greater priority to peaceful coexistence than to protecting your property, that means your BATNA is different. One question that you should address in your research process is whether the effluent that has been killing your plants could be harmful to your family’s health, to pets, etc. What is the impact of her pollution of your property on the potential sales value of your property? Could you be required to dig out all the contaminated soil before the property can be sold?

There are multiple stakeholders in the situation you describe: your plants, your family, other neighbors who might be affected by the run-off through your property (or from your next-door neighbor’s property), guests, potential buyers — and perhaps more. You need to consider whose interests you are representing as you figure out what steps to take.

Take a look as well at what kinds of remedies are possible: get the water softener moved, have your neighbor build a means for containing her water softener’s run-off within her property, get her to dig up and replace your contaminated soil as well as the suffering plants, and whatever other potential remedies may come to the mind of environmental engineers, health inspectors, or other experts from whom you can get advice.

While this all may sound as if you are preparing to do battle, the reality is that unless you do your homework and understand the consequences of possible outcomes, you are not going to be able to work towards a peaceful, mutually acceptable solution. Unless you understand how far you can go, you are limited in your negotiation strategy.

As things stand according to your description, you and your property have been harmed in a demonstrable way — repeatedly. Unless your neighbor is some kind of ogre, I cannot imagine she intended to do you harm by her actions. Ask her questions about her intentions rather than presenting her with specific demands. She may not recognize the consequences of her actions. What if you made a claim to your insurance company for damage to your property? They would more than likely conclude that she or her insurance should foot the bill for remedying the situation.

Consider what you have to gain or lose by continuing to pursue your rights. What is the worst thing that can happen to you if she gets upset if you raise the issue again? Factor in those possibilities and I am sure you’ll act appropriately.

Good luck,
Steve

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