Negotiation Skills Company, Inc.
 
Negotiation Skills Company, Inc.

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We're Doing It Right, But They Treat Us Wrong

From: Danielle, Hillsdale, NJ

Question: We recently moved to an upscale neighborhood, however the house we purchased needed a lot of work. This is great for my husband who is a builder but we have been having some issues with our neighbors and are utterly frustrated.

First we began getting letters from the town regarding code violations in respect to his commercial vehicles etc..we since have resolved those matters with the town but the complaints continued.

Inasmuch as my husband has to deal on a regular basis with zoning offices and such, he went to some of the neighbors who we found out complained to introduce himself and ask that if they have issues with us, to please come to us instead of causing us trouble at the town.

The neighbors have been nasty and basically told us that we don't belong in their neighborhood. They object to things like the dumpster on the front lawn (we are doing work to the house which will ultimately improve the neighborhood) but this all takes time and it doesn't seem like they care to wait. We have tried to resolve an issue with the neighbor immediately behind us and they just called the police yesterday claiming that we threatened them.

What do we do? We have two small children and I can't take this anymore?

Response: It sounds as if you and your husband are behaving more than responsibly. You need to consider the choices available to you and then decide how to go forward.

How long will the construction project on your house take? If you and your husband contact the local officials and discuss the construction process, the timing, and the overall design -- bringing them onto your 'team' -- that should create some allies for you among the town employees. In other words, if the zoning and police know your plans and what to expect, they are less likely to take the side of nasty neighbors.

You should also research the neighborhood to find potential allies among folks with whom you have things in common: families with small children; people who have lived there for about the same length of time as you; members of your place of worship, sports teams, or other organizations to which you or your husband are connected. Finding people who are open to understanding your situation can help a great deal.

If you have construction plans and/or an architectural rendering of your plans for your house, you could invite neighbors to a party on your lawn to look at the plans so they know what to expect. The invitation should be sent in writing, rather than delivered in a personal visit. Often people take personal visits as intrusions -- even when they are undertaken with the best of intentions.

Figure out how much you care about the neighbors; if the local officials are understanding, the neighbors won't find it as easy to call the cops on you whenever they feel like it. If you can ignore the neighbors, or at least the nastiest ones, life will ultimately work out. As long as you've got friends who are supportive, whether they live in the neighborhood or are simply there for you when you need them, you will be okay.

Once the construction is finished, unless your neighbors are very strange people, they will slowly accept the fact that you are part of the neighborhood. They will find ways to connect and to come around for charitable collections, to sell Girl Scout cookies, etc. It will take patience on your part -- but unless the neighbors are violent people, it should work out in the end.

Good luck, and remember that if you show grace under pressure, you will like yourself better.
Steve

The Negotiation Skills Company, Inc.   P O Box 172   Pride's Crossing, MA 01965, USA   
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